Abstract

Research on perception of inclusion has continued to proliferate. However most of the research has not focused on the significance of civility climate of organizations for low status disempowered group like nurses due to their stereotypical image and negative connotations. Based on the optimal distinctiveness theory (ODT) (Brewer, 1991) of inclusion, this study develops and tests the impact of workplace civility climate on perceived inclusion of Nurses in their working spaces i.e. hospitals through their perceived status differences. This study is based on a descriptive approach. The research is focused on the quantitative research method using purposive sample (263 nurses) working in public sector hospitals of Rawalpindi. Data was collected by using self-administered questionnaires including perceived workplace civility climate scale (15 items); perceived workplace status scale (8 items) and perceived group inclusion scale (10 items). Main result of this study reveals that there was a positive statistically significant correlation between workplace civility climate and perceived group inclusion (0.247**). Results showed that the relationship between workplace civility climate and perceived group inclusion are significantly related and the mediated role of perceived workplace status also exists. Civility climate and perceived inclusion are highly related to each other and are important for the healthcare system in Pakistan, which needs to be more inclusive toward nursing professionals. The more nursing professionals will feel included the more they will perform well which will lead to high-quality care for the patient and in aggregate high health care services