Abstract

Objective: This study investigates the interplay between organizational citizenship behavior (OCB) and key job attitudes within organizational psychology, specifically job satisfaction and organizational commitment. The research focuses on a sample of 273 public administrative employees to understand the relationships and predictive factors associated with OCB.

Methods: A comprehensive examination of the connections between job satisfaction, organizational commitment, and OCB was conducted using data collected from the sample as mentioned earlier. The study utilizes quantitative analysis to assess these variables' overall and specific associations.

Results: The findings reveal significant and positive correlations between job satisfaction, organizational commitment, and organizational citizenship behavior in the public organizational context. Notably, the dimensions of 'General Satisfaction' and 'Affective Organizational Commitment' emerged as robust predictors of OCB among public administrative employees.

Conclusion: This study underscores the importance of job satisfaction and organizational commitment as critical determinants of organizational citizenship behavior within the public sector. The identified predictors, 'General Satisfaction' and 'Affective Organizational

Commitment,' provide insights for organizations seeking to enhance OCB among their

employees in the context of public administration.