Abstract

Objective: This study examines the utilization of ChatGPT by university librarians at public sector universities in Khyber Pakhtunkhwa, Pakistan.

Approach: The researchers utilized survey methods and implemented a Smart Partial Least Square (PLS) measuring model. The research included a sample of 80 individuals working in libraries who were assessed using likert scales that were based on the Technology Acceptance Model (TAM).

Results: The results emphasize the critical importance of how easy and useful librarians believe ChatGPT to be in influencing their views towards adopting it. The study identified effective implementation tactics that increased librarians' readiness to utilize ChatGPT.

Conclusion: The study emphasizes the importance of user-friendly interfaces, clear communication of benefits, proactive obstacle resolution, and strategic planning for successful ChatGPT adoption in university libraries. It draws on theoretical frameworks from prior research on technology adoption in libraries to offer valuable insights into effective adoption processes and techniques.