Abstract

The present study aims to investigate the importance of English for Specific Purposes (ESP) and medical terminology in improving nurses' communication proficiency within a Pakistani context. It combines a population with diverse language ability, English as the universal healthcare language, and you have an experience rife with errors due to communication disparity. This study exposes ESP training with the view to investigating its impact on nurses regarding communication, medical terminology and professional cooperation (Schulze et al. 2009). To determine the degree of success in increasing English proficiency, documentation accuracy and patient satisfaction, this study employed a mixed-methods approach that included surveys, interviews/ focus groups (including patients), and performance evaluations.

The current study discussed that an ESP qualified Nurses improved 15 % in English proficiency. Moreover, they reduced the errors in documentation by 62 %. They enhanced19% patient care satisfaction with the nurses communication, in addition to greater confidence and clearer messages of nurses. This study has provided an important framework for ESP training to encourage interdisciplinary collaboration and minimize medical errors. The authors have recommended that the study findings can be valuable in determining ESP at an organizational level, integrated teaching module and identified as one of the strategies to enhance health care delivery particularly in multilingual settings, if fulfilled; it may respond positively towards other aspects supporting nursing education development. It outlines recommendations for educational reform, continuing education and tailored ESP programs to underpin long‐term improvements in health outcomes.