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“The Impact of Digital Transformation at the General Personnel Council on Institutional Performance Efficiency in Palestine: A Case Study of Ministries and Non-Ministerial Institutions"
Authors:
Akram Hijjeh, Aoudia KahinaKeywords
Digital transformation, digital human resource management practices, institutional performance efficiency, human resource management ,Abstract
The study investigates how digital transformation at the General Personnel Council (GPC) impacts institutional performance efficiency in Palestine, focusing on ministries and non-ministerial institutions. It developed a study model, tested hypotheses using Smart PLS software, and analyzed data from 596 accepted questionnaires out of 878 employees in 85 institutions. Findings showed a high positive relationship (56%) between digital transformation at the GPC and digital HR practices, a medium positive relationship (54%) between digital transformation at the GPC and institutional performance efficiency, and a weak positive relationship (23%) between digital HR practices and institutional performance efficiency.