Abstract

The general objective is to analyze the managerial skills that most characterize the staff at the headquarters of the Regiona l Government of Tacna; for which the type of research is applied, since a skills model was used, being the design non-experimental, the data obtained by cross-section, concerning the sample is 174 workers, the technique used the survey, the instrument considered is the questionnaire. The results show that 65.5% of the workers perceive the personal skills that characterize the employees to be at a regular level, the most outstanding indicators being “Stress management” and “Decision-making and problem-solving”; 73.6% perceive the social skills at a regular level, the most outstanding indicators being “Assertiveness” and “Teamwork”; 74.7% consider the management skills at a regular level, where the most outstanding indicators are “Coaching” and “Motivation”; and 71.3% perceive the managerial skills for public management that characterize the employees at a regular level, the most outstanding dimension being “Personal skills”. It was concluded that there is a positive and significant correlation between the indicators: Assertiveness, teamwork and conflict resolution (Social level skills) and coaching and talent management (Management level skills), with the rest of the indicators considered in the analysis.