Risk Management of E-Commerce Transactions in Digital Transformation Era

Authors

  • Nguyen Trong Diep LLD, Faculty of Law, Vietnam National University, Hanoi, Vietnam.
  • Dinh Tran Ngoc Huy MBA, Banking University HCMC Ho Chi Minh City, Vietnam. International University of Japan, Niigata, Japan.
  • Nguyen Anh Thu PhD, Faculty of Law, Vietnam National University, Hanoi, Vietnam.
  • Nguyen Dinh Trung PhD, National Economics University, Hanoi, Vietnam.

Keywords:

e-commerce, Transactions, Risk Management, Digital Transformation Era,

Abstract

From statistics of e-Conomy SEA 2019 Report of Google and Temasek, we know size of e-market in our country, At that time, Vietnam is going to be e-commerce country (2nd largest) in Southeast Asia, after Indonesia ($82 billion), as with CAGR of 2015 - 2025 time is 49%, will reach market size (expected) of 23 billion USD by 2020-2025. Our study show there are online shopping risks (in e-commerce transactions) for example: buying fake products/goods, lacking information of suppliers/products, and securitity risks when buying on internet and proving credit card information. Last but not least, we suggest that first, a company has can provide documents proving its intellectual property rights to trademark and is granted a special account by the E-commerce trading floor; second, strictly control and need checking information security right since application development time and after delivery.

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Published

2023-01-05

Issue

Vol. 8 No. 1 (2023)

Section

Articles