Does Change Management Matters For Job Satisfaction? Mediating Role Of Top Management Support

Abstract

The objective of present research is the testing of mediating role of top management support between employee involvement in bringing the change and job satisfaction in banking sector of Sindh, Pakistan. Primary data collected for testing proposed hypothesis of present study. Adopted questionnaire is distributed among banking sector employees and total two hundreds and eighty cases were considered in the present study in order to achieve the research objective of present study. SEM technique is used in SmartPLS version 3. Findings revealed both direct effect of employee involvement in change and top management support on job satisfaction. However, partial mediation effect was confirmed of top management support between employee involvement in change and job satisfaction in banking sector of Sindh, Pakistan. Furthermore, the employee involvement in change suggested more important due to higher beta value with respect to other variables. Change management should start with employee involvement in banks. Make the organizations involved an environment where workers feel appreciated and encouraged to contribute ideas when changes are made. Managers should let employees discuss ideas, contribute to decision-making, and share expertise. This will make people happier and more devoted to their careers.