Organizational Culture and Work Satisfaction on Employee Performance in Banking Sector of developing country: Mediating Role of Motivation

Abstract

The purpose of this study is to examine the impact of organizational culture and work satisfaction on employee performance in the banking sector. In addition to this, the mediating role of motivation between work satisfaction and employee performance was also verified. For this, data is gathered from the banking sector of Pakistan with the help of an adopted questionnaire. A total of 197 cases were taken into consideration in the present study. Hypothesis testing was performed with the help of structural equation modeling in SmartPLS version 3. Findings suggested all hypotheses have a positive and significant impact on employee performance. Furthermore, the partial mediation of motivation between work satisfaction and employee performance is confirmed in the present study. The unique findings of this study are that organizational culture is found to have a more significant impact on employee performance due to higher beta values. Consequently, by attempting these issues, banks can help their employees to be more satisfied and, subsequently, more productive and that is crucial for the overall development of the financial industry. Also, the research again reveals that motivation is a very essential point to consider which greatly impacts employee performance.