The Impact of Electronic Payment on service quality, Tourist Satisfaction, and Revisit Intention in Algeria’s tourism industry

Abstract

      This research investigates the adoption of electronic payment technology by Algerian tourists at tourist destinations using PLS-SEM analysis. Data were collected from 300 tourists who use electronic payments. The findings reveal that the perceived ease of use positively impacts perceived service quality, which in turn enhances tourist satisfaction and increases revisit intention. The study underscores the role of electronic payment in improving tourist satisfaction and revisit intention, contributing to the understanding of its significance in tourism.