“The Impact of Digital Transformation at the General Personnel Council on Institutional Performance Efficiency in Palestine: A Case Study of Ministries and Non-Ministerial Institutions"

Abstract

The study investigates how digital transformation at the General Personnel Council (GPC) impacts institutional performance efficiency in Palestine, focusing on ministries and non-ministerial institutions. It developed a study model, tested hypotheses using Smart PLS software, and analyzed data from 596 accepted questionnaires out of 878 employees in 85 institutions. Findings showed a high positive relationship (56%) between digital transformation at the GPC and digital HR practices, a medium positive relationship (54%) between digital transformation at the GPC and institutional performance efficiency, and a weak positive relationship (23%) between digital HR practices and institutional performance efficiency.