The Impact of IT Systems Support, Cybersecurity Implementation, and Network Security and Infrastructure Optimization on Organizational Efficiency: A Study of Financial and Energy Sectors

Abstract

This study investigates the impact of IT systems support, cybersecurity implementation, and network security optimization on organizational efficiency within Pakistan's financial and energy sectors. The research aims to understand how these technological and security factors collectively contribute to enhanced operational outcomes. A quantitative research design was employed, utilizing a survey-based questionnaire distributed to professionals in the targeted sectors. A sample of 300 respondents was selected using purposive sampling, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that all three factors significantly and positively influence organizational efficiency, with cybersecurity implementation emerging as the strongest predictor (β = 0.45). IT systems support (β = 0.30) and network security optimization (β = 0.25) also exhibited significant effects, highlighting their role in streamlining processes and ensuring secure operational frameworks. The model demonstrated strong explanatory power (R² = 0.68), underscoring the substantial contribution of these variables to organizational efficiency. This study provides actionable insights for industry leaders and policymakers, emphasizing the importance of adopting advanced IT systems, robust cybersecurity measures, and optimized network infrastructures. The findings contribute to the literature on organizational efficiency, particularly in technology-intensive industries, offering theoretical and practical implications for sustainable growth.