Effect of Horizontal Violence on Workplace Deviance Behavior: Analyzing Organization Cynicism as a mediator
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Abstract
This study investigates the impact of horizontal violence on workplace deviance behavior while taking in account the intervening role organizational cynicism. Current research theoretical foundation lies upon few significant theories such as “social exchange theory, affective event theory, and attitude theory”. Using a cross-sectional survey design, data were collected from female flight attend ants serving in Pakistan’s airline industry. 400 questionnaires were disseminated through stratified sampling technique. The findings indicate that Horizontal violence exerts a significant positive influence on organizational cynicism. In turn, organizational cynicism is positively associated with workplace deviance behavior. Moreover, victim of horizontal violence get more engage in workplace deviance behavior when the feel organization cynicism. Overall, the study highlights organizational cynicism as a key driver of negative employee behaviors and a barrier to positive one. The research contributes to organizational behavior literature by introducing a model that explains behavioral outcomes of cynicism and offers practical insights for both scholars and practitioners.