Relationship Between Organizational Climate And Burnout Syndrome At The Fire Station In Guaranda Canton: A Case Study

Abstract

The organizational climate refers to the perception that workers have about the work environment in which they operate, that is, the rules, policies and procedures, the degree of support and recognition they receive, the level of communication, decision making, among other factors. Burnout syndrome is a work-related emotional disorder characterized by feelings of emotional exhaustion, depersonalization, and lack of personal fulfillment at work. This research used a quantitative approach, collecting data through validated surveys. It was obtained that most of the workers perceived a deficient organizational climate (84.8%) and presented symptoms of burnout (81.8%). A significant relationship was identified between the type of organizational climate and the presence of burnout. These findings highlight the need to improve organizational climate and address burnout to ensure the well-being of firefighters.