Patients’ Satisfaction Concerning Health Care Services Provided by Professionals of National Cancer Teaching Hospital

Abstract

Background: Patient satisfaction is a critical issue for healthcare providers. Patient satisfaction is basically satisfying patients’ expectations and understanding their needs. Patients’ feedback can affect the overall quality, improve organizational learning and development agenda and provide an opportunity. Method: The study was conducted by selecting A nonprobability sampling technique (purposive sample) of 250 patients were selected who attended the National Cancer Teaching Hospital based on criteria for treatment, follow-up, or both. Results: The study's results showed that significant partial satisfaction with care among patients is consistent with our hypothesis about hospital healthcare services. Conclusion: there is a somewhat satisfactory level of services provided in the cancer hospital for the patient, and this is an indicator that reflects the nature of the quality system, which should provide a high level of satisfaction. medical services and public facilities are among the most important things that determine and affect people’s satisfaction.