The Impact of Emotional Intelligence on Strategic Planning Effectiveness in Jordanian Private Hospitals

Abstract

Effective strategic planning is a critical determinant of organizational success, particularly in dynamic fields like healthcare. However, the influence of emotional intelligence on strategic planning outcomes remains underexplored. This study addresses this gap by investigating how emotional intelligence impacts strategic planning effectiveness in Jordanian private hospitals. Through an online questionnaire, 241 participants from various Amman-based private hospitals supplied demographic data, perceptions of strategic planning effectiveness, and assessments of emotional intelligence. The findings established a positive correlation between emotional intelligence and several dimensions of strategic planning effectiveness, encompassing the achievement of organizational goals, development of sustainable competitive positions, cultivation of commitment to action among line managers, nurturing a shared organizational vision, alignment of external and internal factors, and consideration of future implications of present decisions. This empirical evidence underscores the essential role of emotional intelligence in elevating strategic planning within Jordanian private hospitals. As a result, healthcare institutions are encouraged to prioritize the cultivation of emotional intelligence among their workforce, thereby enhancing strategic outcomes, optimizing resource allocation, and bolstering overall performance.